We hadn't been there in a while, but had very pleasant experiences in the past - in fact, we'd come to think of Animal Resorts as one of those hidden gems we'd been so lucky to find. Our cat is both older and diabetic, needing insulin shots twice daily, and the former owner, Jason, had always been caring and enthusiastic about the animals under his care (as had the staff).
Our experience under the new management could not possibly have been further from our earlier memories.
Initially, everything seemed okay.